Intimidator Group
  • Parts Dept
  • Batesville, AR, USA
  • Hourly

We offer Medical/Dental/Vision/401(k) and several voluntary benefits as well as a Profit Sharing Program.


SUMMARY: Parts Clerk is responsible for inventory control, executing shop administrative tasks, and organizing day-to-day functions.

DUTIES AND RESPONSIBILITIES:

  • Analyze and resolve all parts issues and monitor all requests for same from all branch locations.
  • Monitor and correct invoices if required and prepare all papers for delivery and issue all parts and tools for technicians.
  • Administer and maintain stock of all parts and tools and evaluate all work order and maintain information on all ledger codes.
  • Maintain inventory of all stock delivered items and prepare appropriate purchase orders as per requirement and remove all obsolete supplies from inventory.
  • Administer and maintain parts inventory for assign locations and manage all purchasing of office supplies.
  • Manage all warranty part return from customer and processes all receipts and invoices received from suppliers.
  • Evaluate vendor performance and facilitate required repairs.
  • Manage all immediate repairs and place orders for all parts and monitor all requests for heavy equipment parts and maintain physical inventory for same.
  • Review and perform physical count of all inventory reports and prepare requisitions for all automotive and heavy equipment parts.
  • Maintain neat and clean parts room at all times and recommend ways to improve efficiency and reduce downtime and provide optimal level of customer services.
  • Greet all customers and vendors on telephone pleasantly and prepare schedule for preventative maintenance to customers.
  • Perform efficient facility maintenance and resolve all customer inquiries.
  • Manage all parcel shipments on everyday basis.
  • Other Duties as assigned by management.

QUALIFICATIONS:

  • High school diploma required; one year of factory related experience in shipping and receiving.
  • Organized thought process with high attention to detail with ability to produce accurate results, effective prioritization to meet scheduled deadlines, and strong analytical and problem-solving skills
  • Strong written, verbal and interpersonal communication skills
  • Proven time management skills with the ability to respond to time-critical issues and work overtime as needed to meet deadlines
  • Customer Service focus with the ability to build and maintain strong working and vendor relationships
  • Excellent work ethic; ability to work self-directed and as a flexible team player
  • Professional attitude and the ability to represent the company with integrity
  • Ability to adapt to change in a dynamic and fast paced environment
  • Required to read and write English, follow verbal instructions and use simple math
  • Comfortable using a PC with computer software packages, including Microsoft Office and communicating effectively via email and phone frequently
  • Able to use box strapping machine

COMPETENCIES:

  • Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.


PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Regularly required to sit, stand, bend, reach, climb and move about the facility
  • Regularly utilizes depth perception, peripheral vision and close focus
  • Regularly operates a computer, computer accessories and phone equipment
  • Required to occasionally lift up to 70 lbs. and consistently 55lbs
  • Occasionally stoops, kneels, reaches and carries
Intimidator Group
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